Not sure which safe is right? Tell us what you are protecting, roughly what it is worth, and where it needs to go — we will shortlist it for you.
Get in touch
- Customer supportProduct questions, advice, returns and warranty: support@vipvaultdirect.cam
- OrdersAn existing order, delivery or installation booking: order@vipvaultdirect.cam — include your order number.
- General enquiriesBusiness, government and trade quotes, and everything else: info@vipvaultdirect.cam
- Phone0450 689 730 — Monday to Friday, 8:30am – 5:30pm AEST. If we miss your call, leave a message and we will ring you back the same business day.
- Business hoursMonday to Friday, 8:30am – 5:30pm AEST. Closed weekends and public holidays.
- Response timeEmail enquiries are answered within one business day.
- AddressShop 4, 9–33 Errol Blvd, Mickleham VIC 3064. We are an online retailer with no public showroom — orders are delivered Australia-wide, and collection can be arranged by prior appointment.
- Business detailsVault Direct is operated by Cable Corp Australia Pty Ltd, trading as VIP Vault Direct. ABN 85 157 759 441.
Orders and deliveries
For anything about an existing order — delivery windows, installation bookings, a damaged or incorrect item — email order@vipvaultdirect.cam with your order number and we will pick it up the same business day.
Quotes for business and government
Send the requirement (quantity, rating needed, site access, deadline) to info@vipvaultdirect.cam and we will come back with a written quote. We can work to a purchase order.
Advice before you buy
Useful things to tell us: what goes in the safe, the value your insurer has set, whether fire or burglary is the main risk, the floor type at the installation point, and the doorways and lifts it has to travel through. That is usually enough to narrow it to two or three units.